Most frequent questions and answers
That is exactly what eCM was designed to do! Of course, save time on quote responses to customers, auto follow-up with customers, assigning bookings to drivers, allocation of vehicles and with the ability to also import data into eCM saves an incredible amount of set-up and operational time.
Yes, everything is in one place, with unlimited users access anytime anywhere eCoachManager
demonstrates a professional portal to Manage your bookings, trips, operations and fleet.
You will be seen and valued as a highly professional operator service with customer satisfaction by improving your bus service operations and driver performance,
All the information you require is in one place, and with driver messaging and response via the included Driver tracking App your customer service is assured
Yes ,by using our AI eCM chatbot for FAQ, our user guides and our tech support team, we are listening and offer strong back up to support your success and growth.
Software that is simple for everyone to understand and use on a daily basis. Software costs for unlimited users, not per user license fees. Additional software features included that further enhance the user and customer experience
Manual systems don’t have built-in checks and balances, so inefficiencies and errors are not prevented. Inbuilt User-auditing tracks changes made within the system (user name, date and change details) giving a complete picture of booking management.
Bus and Coach dispatch software has become a necessity for most service providers Our solution enables bus companies to manage their fleet and booking schedules and entire operations efficiently, confidently and anytime or anywhere.