Customer view - Driving business to you.
Listen to what customers have to say about our booking solution.
…the service was perfect. ...it’s was easy to book as well.
......I was also very happy with the quotation system and in particular Paul, who helped me with numerous changes I had to make without any hassle.
......I found the service friendly, efficient and the clear arrangements left me with nothing to worry about at all!!! I will definitely be recommending you to a friend who has already asked me where I hired the minibus.
Website:Worked very well.
Paul and Suzi:Were very very friendly and efficient.
Ops guy:Called to check everything was ok
Driver:Pete - Very nice chap.
What makes the customer experience special for your customers using EcoachManager?
Simple to use quote form
Collects all the data you need to give a firm quotation
Linked to Google maps for accurate addresses
Customers can add multiple pickups and drop offs and even view the route - use street view to see the pickup point!
Instantly gives customers a quote number
As soon as a customer submits a request they get an automated email back confirming the details and giving them a reference - Now if they call you, you have their details and the journey at your finger tips.
Instantly gives customers a login and password so they can add, amend or get new quotes
Let your customers do the work for you. They can login anytime, make bookings, update their details or pay balances
Standard Email texts ensures your customers get all the correct information every time
How many time do you type out the same response again and again - Standard emails mean you don't need to re-type information and your customers get all the correct information every time
Attachments - easy to send copies of Licenses, Insurance or just your vehicle specs
Christmas party booking form, Credit application, Terms and conditions - already in the system to attach to an email in one easy click
Automated email's keep you customers informed
Sales follow up's, payment reminders, final confirmations, feedback requests, Sales chase in 11 months time - Let the system do the work for you.
Your customers can book on line anytime and pay using your preferred method
Cash, Cheque, Credit Card, Bank transfer - you chose the method and the payment terms - the system will do the rest. Great to login in the morning and find 4 new bookings and the money in the bank.
Customers are more inclined to book coach hire with you because you make it easy for them - all the info they need is there at their finger tips.